Customer Reviews
My Wife and I compared 4 Vendors and Regan One Hour Heating and Air Condition was the most service oriented from the start. Joe Ashness provided an immediate quote and modified changes according to our needs. The installation for our home …
read moreMr. and Ms. Coté,
Thank you so much for very complimentary review. Joe Ashness is one of our very experienced and knowledgeable comfort specialists. Everyone here at Regan prides themselves on our professionalism and know-how. Again, thank you for recognizing this in Joe and our installation technicians. – Matt, Kristen and Terry Regan
My furnace was making a noise I found the service to be reliable and efficient the technician assured me that my heat would not be interrupted during this cold weather. The technician wore a mask and told me to call anytime I was very …
read moreJoe at Regan was fantastic! He managed our project perfectly. We discussed options on a new AC system, and he helped us make the right decision . His team was professional, courteous, and got the job done right. I highly recommend these …
read moreWe have always been very pleased with the professionalism of the Regan technicians and helpful nature of the office staff. The techs take time to explain everything they are doing and give advice on how to help keep the system running …
read moreThey installed mini splits in three rooms for AC and heat. Extremely professional and clean install.
They came back 10 months later for what I thought was a problem and they fully checked out the unit in question and determined everything …
read moreOur family recently had a Mitsubishi system installed in our home. The sales person from Regan came in and provided guidance and direction to help us get the most out of our system. He was helpful, responsive and knowledgeable. The …
read moreMy ac died during a major heat wave. They were responsive, professional, thorough, helpful and very pleasant. My technician explained everything thoroughly and made sure that I was familiar w/ procedures should I ever have issues. Can't say…
read moreRegan just installed a Mitsubishi AC system in our home and we are so happy with the experience.
All member of their staff were knowledgable, professional and courteous. Through the entire process I felt as though they had my satisfaction …
read moreI chose this company thinking they were probably the best but they proved me wrong. Have had a whistle in one of my ductless air conditioning units for 4 years now. From day one when I called they kept telling me they have to hear it. It …
read moreWith a new home and my first experience with gas vs oil heat, I must say that Regan has been excellent. Techs are great, pricing is fair and response times have been amazing!
I feel we are in good hands! Had an air conditioning issue this…
read moreExpert consultation, friendly and professional installation and top-notch customer service! I was incredibly concerned about undertaking a large project during the pandemic—this team was so prepared, I was 100% at ease. Taking care of …
read moreExpert consultation, friendly and professional installation and top-notch customer service! I was incredibly concerned about undertaking a large project during the pandemic—this team was so prepared, I was 100% at ease. Taking care of their…
read moreThe entire experience has been a positive one. From the people in the office and the efficiency enwhich the problem was solved, to the technician Joseph that came to the house twice, was professional and answered all of my questions easily …
read moreI am so glad I hired One Hour Heating to install my air handler and air conditioning whole house unit. They came recommended by some one my son in law knows. Joe the salesman was a pleasure with and answered all our questions promptly. The …
read moreWe’ve been using Regan at our site for a couple years now. Always great service. The technician usually assigned here Joe Resende always shows up on time and performs high quality work. He goes above and beyond to meet our needs and has …
read moreThe guys did an outstanding job of installing the ductless Mitsubishi units throughout my house. They arrived each day on time, and always ensured that they involved me when there was a question or a suggestion. They were quiet while …
read moreDon’t know what I would have done without the Regan team! I’m a new customer and I just had to write a review to help others that might find themselves in a similar situation like me and don’t know where to go. The Regan receptionist was …
read moreI hired Regan to replace my oil furnace. Joe (my salesman) was very professional and thorough in assessing my needs, presenting multiple furnace options, and educating me on which system would be best for my home and why. Regan was timely …
read morei made a terrible mistake and left a bad review. if only i would had called customer service first i would of found out they were more than willing to work with me. stupid on my part. i now have a contract with them an will be using them …
read moreOn November 20th I had a cleaning scheduled for my 2 boilers. Your technician Chris arrived within the time he called and told me. He was very professional and courteous. He explained what he was doing and what he found. I would give him 10…
read moreCalled early Saturday night. My daughter was having a sleepover for her birthday when we noticed our heater wasn't working. Thought we might have to cancel the sleepover. Called Regan and Frank came right out. Was able to get the heat …
read moreJust had 4 of the Mitsubishi systems installed in my house. Originally wanted them for air conditioning but after talking to Joe, the salesman, I decided to go with the heating/cooling units. The units are fantastic. It was 18 degrees the …
read moreWe've been in our house for a few years and thought it was time to have someone give the system a look before we ran into any issues. We called Regan. Their staff was professional, neat and very courteous. Very impressed. They know their …
read moreJoe was very professional and helpful. Suggestion to other customers is to check inside thermostat for excess deposits on battery connections , clean and save a service call . Thank you
I just wanted to share with everyone the great job that Regan's Heating and Air did installing A/C's in our home! Unfortunately for us our home just wasn't set up to have central ac, so wall units was the way to go...however in our family …
read moreFolks, Your representative, Joe Resende, was here yesterday to find out what was wrong with our second floor AC unit. It took him less than half an hour to repair a faulty drain line in our air handler and have us up and running. Another …
read moreWe have used Regan since we purchased our home in 2010. There were some issues, and they were taken care of at reasonable prices. The technicians were always knowledgable and friendly. Eventually, we signed up for biannual visits which …
read moreCentral air/heat was installed in three zones: one upstairs (ducted through attic) and the other two zones (downstairs) were ductless units. The entire process was most positive in all stages. The estimate was clear, and Joe took the time …
read moreOur heater stopped working yesterday, late morning~guys were here at 1:00 to diagnose the issue. Returned today with the necessary part and my house is already toasty warm. Chris was very nice and super informative. Would recommend to a …
read moreI can't say enough good things about them. In 2016 our old gas heating system died. I was taking care of my late father at the time...he was 90 then. It was early November and cold. Regan immediately sent out a team and they put in a new …
read moreI Scheduled an appointment to have my AC serviced due to a leak, the technician that responded was very professional, and was able to diagnose and repair the problem quickly.
Mr Carabitses,
Thank you so much for your positive feedback. We are proud of our technicians, and so happy we were able to correct your HVAC in a timely manner.
Excellent overall experience from estimate to installation. Initially, Mike Vescera, home comfort specialist, came to the house and spent much time exploring and reviewing options. Dexter and his crew worked neatly and upon completion …
read moreI have been a Regan customer for several years. They have always been professional and have answered any questions that needed a response. From the first day of installing my central air conditioning up to today's check up I have …
read moreI have been a Regan customer for several years. They have always been professional and have answered any questions that needed a response. From the first day of installing my central air conditioning up to today's check up I have …
read moreI had a water leak on a Sunday from my furnace and they came right out within an hour to repair it. I was expecting the repair to be very expensive because it was a Sunday, but the price was VERY fair and the service was top notch. I would …
read moreMr. Bodine, Thank you so much for taking the time to write your review. Your experience is exactly the type of "top notch" service our customers, such as yourself, deserve and all of us at Regan strive to provide. We are so pleased to read your comments, and to receive your positive recommendation. – Steve For Regan One Hour
these guys were awesome came to my house one hour and 25 minutes after contacting them and after troubleshooting the problem were able to get a replacement part for my very old furnace at a very reasonable price cannot thank you enough for …
read moreMs. LeBlanc, Thank you for taking the time to review Regan One Hour Heating and Air Conditioning. Our service department prides itself on providing timely solutions for our customers such as yourself. We are happy we were able to find your part and get your system up and running. Please call us at any time we may be of further assistance. Thank you so much for your positive review and recommendation. Both mean a lot to us! – Steve for Regan One Hour
The service was excellent! They were prompt, knowledgeable, and professional. And, most importantly, they fixed our problem.
Ms. Peters,
Thank you for you kind words. We are so pleased that you were happy with our service; as you said, "most importantly" we were able to fix your problem.
Thanks again!
Steve
For Regan One Hour
Very professional service! Arrived on time, explained all the work to be performed, took care to keep the work area clean and neat and charged a fair and reasonable price for their services. I would definitely recommend them.
Mr. Daley,
Thank you for taking the time to write this review. We are proud to be positively recognized by you for our on time performance, cleanliness and fair pricing. We look forward to being of service to you in the future.
Steve
for Regan One Hour
Great first experience with Regan today! Came home at 5pm to our Central Air not working and called them. They were very nice on the phone and within 20 minutes had a service tech (Al) call me back. Al was at our house 1 hour later and we …
read moreDear Ms. McGuiness,
All of us at Regan appreciate the time you took and the very kind words in your review. We strive to make sure our clients are as totally satisfied as you. We look forward too helping you in the future.
Thanks Again,
Steve
for Regan
Thank you to everyone at Regan, especially the crew of men who installed our new AC unit and furnace, Gail and Bruno. They were professional, courteous and went above and beyond to resolve a nightmare of an issue my husband and I had with …
read moreThank you, Heather! We're so happy we could help!
Thank you to everyone at Regan, especially the crew of men who installed our new AC unit and furnace, Gail and Bruno. They were professional, courteous and went above and beyond to resolve a nightmare of an issue my husband and I had with …
read moreThank you, Heather! We're so happy we could help!